Returns & Exchanges

At Wiha Tools, we stand behind the quality of our professional-grade equipment and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your return or exchange needs.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Items

  Securely place the unused tools in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned goods, your refund will be processed back to the original payment method within 5-7 business days.